Recruitment Procedure – Career Prospectus :
Companies have a cut – off for marks ( grades ), depending on the kind of domain knowledge required for the particular project.
The works also requires people to have a right aptitude and attitude for doing research – oriented work. Employment in BPO companies is still considered by people as job and not as a career. Generally Graduates work in BPO in their initial working years to earn good money and then they either try to go for higher education or to go for another job. Thus jobs in BPO are still not recognized by society.
KPO employs only highly professional people and uses their expertise. Hense this sector is nowadays considered as career by many professionals for (e.g). A chartered accountant going for employment in equity research in a KPO firm. After recruitment, the candidates are trained in various skills. Besides this, the candidate should possess good communication skills, should have an aptitude towards programming, and should be able to work in a team, under pressure and of course different shift timings.
The Types of Assessments used : In the KPO space, domain – based assessments can be customized to count for the complexity of a job role or project and select eligible candidates. These are coupled with general abilities tests like analytical, attention to detail; communication skills like written english ability; and functional skills like typing to arrive at and select the best talent.
KPO : Skills essential career for success.
The table below lists a few of the prominent KPOs and the skills required to win :
|1||Summer||17th July, 2012|
|2||Fall||17th November, 2012|
|3||Spring||15th April, 2013|
Captives Outnumber Third – Party Vendors in the KPO Space :
Keen to reap the benefits of outsourcing yet not willing to expose themselves to risks, a number of companies have opted for the captive route. This enables them to protect themselves against possible ipr threats and feared loss of patented material. For instance, several pharma and legal companies that deal with sensitive data have opted for captives ( Nineteen of the Top 20 Global Pharma R & D Companies have established R & D Centers in India ).
These Captive KPOs are expanding their India Presence :
- Google has set up its second research center in hyderabad; the first center is in bangalore.
- Goldman sachs is expected to grow its india headcount to reach employee strength of approximately 2,000 by the end of 2007.
Educational Opportunities for Knowledge Process Outsourcing :
|AMIE Summer Exam Centre||Places||AMIE Summer Exam Centre||Places||AMIE Summer Exam Centre||Places|
|Chennai||19 Swami Sivananda Salai, Chepauk, |
Chennai - 600 005,
Telephone No. : ( 044 ) 25360695.
|Kanpur||Engineers Bhawan, |
HBTI Campus, Nawabganj,
Kanpur - 208 002.
Rourkela - 769 008,
Telephone No. : ( 0661 ) 2472709.
|Cochin||St Benedict Road,|
Cochin - 682 018,
Telephone No. : ( 0464 ) 2390286.
|Karnal||1620, Sector - 9, |
Urban Estate, Kamal - 132 001,
Telephone No. : ( 0184 ) 2231202.
|Salem||Thiagarajar Polytechnic College Campus,
Salem - 636 005,
Telephone No. : ( 0427 ) 2447552.
|Coimbatore||PSG Technology Campus, Peelamedu, |
Coimbatore - 641 004,
Telephone No. : ( 0422 ) 2580733
|Kharagpur||IIT Campus, |
Kharagpur - 721 302,
Telephone No. : ( 03222 ) 255221 to 24 / 277390 to 393 Extension 8047.
|Saurashtra||312 Madhav Complex, Dr Yagnik Road,
Rajkot - 360 001,
Telephone No. : ( 0281 ) 6623322.
|Davangere||University BDT College of Engineering, |
Davangere - 577 004.
|Kolhapur||C / o Executive Engineer, Minor Irrigation Division, Sinchai Bhawan, Tarabai Park, |
Kolhapur - 416 003,
Telephone No. : ( 0231 ) 2650263.
|Shillong||Barik Point, Shillong - 793 001,
Fax : ( 0384 ) 2224981.
|Dehradun||Saharanpur Road ( Near ISBT ), Mazra, Opposite Tumer Road, |
Dehradun - 248 001,
Telephone No. : ( 0135 ) 2641190.
|Kolkata||8 Gokhale Road, |
Kolkata - 700 020,
Telephone No. : ( 033 ) 22238914.
|Shimla||Victoria Place, Nigam Vihar,
Shimla - 171 002,
Telephone No. : ( 0177 ) 2623736.
|Delhi||Engineers\' Bhawan, Bahadur Shah Zafar Marg, ITO Junction, |
New Delhi - 110 002,
Telephone No. : ( 011 ) 23379948 / 23379052
|Kota||halawar Road, Near ESI Hospital, |
Kota - 324 005,
Telephone No. : ( 0744 ) 2428250.
Silchar - 788 001,
Telephone No. : ( 03842 ) 238945.
|Dhanbad||Vanna Engineers\' Building, Golf Ground, |
Dhanbad - 826 001,
Telephone No. : ( 0326 ) 2203626
|Kozhikode||First Cross Road in Balan K Nair Road, Nr Rajendra Nursing Home, |
Kozhikode - 673 001,
Email : firstname.lastname@example.org.
|Srinagar||Sonwarbagh, Near Amar Singh Club,
Srinagar - 190 001,
Fax : ( 0194 ) 2480556.q
|Dharwad||Balekundry Bhavan, |
Sir M Visvesvaraya Road,
Dharwad - 580 001,
Telephone No. : ( 0836 ) 2742979
|Lucknow||Engineers Bhawan, River Bank Colony, |
Lucknow - 226 018.
|Sunabeda||Post Box No.11,
Sunabeda - 763 002.
|Dibrugarh||PO : Parbatpur - 786 623,|
District Dibrugarh ( Assam )
Telephone No. : ( 0374 ) 2500421
|Ludhiana||Dugri Road, Near Merryland Marriage Palace, |
Ludhiana - 141 003, Telephone No. : ( 0161 ) 2495126.
|Surat||Mahida Bhavan, Ichchanath,
Surat - 395 007,
Telephone No. : ( 0261 ) 2227340.
|Durgapur||Nehru Avenue, B Zone,|
Durgapur - 713 205.
|Madurai||1 Vivekananda Nagar, |
100 Feet Road, Surveyor Colony, K Pudur,
Madurai - 625 007,
Telephone No. : ( 0452 ) 2561783.
|Tiruchirapalli||BHEL Main Office Road,
Tiruchirapalli - 620 014,
Telephone No. : ( 0431 ) 2554285.
|Faridabad||YMCA Institute of Engineering, Qtr No.45, Ist Floor, Sector 6, |
Faridabad - 121 006,
Telephone No. : ( 0129 ) 4158798
Email : email@example.com
|Mangalore||Opp NMPT Central Warehouse, |
Post Box 23, Panambur,
Mangalore - 575 010,
Telephone No. : ( 0824 ) 2400112.
|Tirupati||S V U College of Engineering Campus, Neelam Sanjiva Reddy Road,
Tirupati - 517 502.
|Ghaziabad||15 Shopping Complex, ALTT Centre ( BSNL ), |
Ghaziabad - 201 002,
Telephone No. : ( 0120 ) 2728699 / 2702673
|Mumbai||15 Haji All Park, K K Marg, Mahalaxmi, |
Mumbai - 400 034,
Telephone No. : ( 022 ) 24942943 / 24923650.
|Trichur||TC 35 / 805, Vrindavan, Shomur Road,
Trichur - 680 001,
Telephone No. : ( 0487 ) 2321738.
|Goa||Chimulker House, 2nd Floor, Near Sonali Apartments, Tonca, Caranzalem, |
Goa - 403 002,
Telephone No. : ( 0832 ) 2463746
|Munirabad||Sir M Visvesvaraya Centenary Hall, |
Munirabad - 583 233.
|Trivandrum||12 / 33B, Observatory Hills,
Trivandrum - 695 033,
Telephone No. : ( 0471 ) 2322991.
|Gulbarga||Court Road, |
Gulbarga - 585 102,
Telephone No. : ( 08472 ) 229704
|Muzaffarpur||C / o Muzaffarpur Institute of Technology, |
Muzaffarpur - 842 003.
|Tuticorin||52, First Street, Meenakshipuram West,
Tuticorin - 628 002.
|Udaipur||128 Hiran Magri, Sector 11, Opposite Central Excise, |
Udaipur - 313 002,
Telephone No. : ( 0294 ) 2583702
|Vallabh Vidyanagar||C/ o B V Mahavidyalaya ( Engineering College ), PB No. 20, Vallabh , |
Vidyanagar - 388 120, District Anand,
Telephone No. : ( 02692 ) 230762.
|Vijayawada|| Dr K L Rao Bhavan, D No. 29 - 33 - 14, Irrigation Offices Compound, Governorpet,
Vijayawada - 520 002,
Telephone No. : ( 0866 ) 2576822.
|Vadodara||Race Course Circle, |
Vadodara - 390 007,
Telephone No. : ( 0265 ) 2310800 / 5586873
|Varanasi||Above Room No. G - 14, 2nd Floor, Institute of Technology, Banaras Hindu University, |
Varanasi - 221 005,
Telephone No. : ( 0542 ) 2307086.
|Visvesvaraya Bhavan, Station Road,
Visakhapatnam - 530 016,
Fax : ( 0891 ) 2747460
D - 7 / 2 NIT Quarters,
Warangal - 506 004.