Coimbatore: The Bharathiar University and its 118 affiliated colleges in the region now have a forum to air their grievances.
The grievance redressal committee headed by vice-chancellor prof G Thiruvasagam started hearing grievance for Monday, Henceforth, the first Monday of every month would be ‘Grievance Redressal Day’ at the varsity.
Explaining why a grievance redressal day was started, the V-C remarked that he used to receive about 20 grievances per day after the introduction of ‘Green Box’ system, where grievance mail could be dropped.
The V-C promised that no longer the grievances would be left unattended for long. Between 10.30 am and 11.30 am on the Grievance Redressal Day, the first category of petitioners, which includes teaching and non-teaching staff, students of the varsity could petition. There are about 650 staff and 2,200 students and varsity.
The grievances of the second category, which includes the students and staff of the 118 affiliated colleges and 10, 000 students from the distance education mode, would be heard between 11.30 am and 2 pm.
The grievance redressal committee consists of the Registrar, Controller of Examinations, Director of School of Distance Education, Deputy registrar and Assistance Registrars.
Today, as many as 82 teaching and non-teaching staff and students represented their grievances before the committee.
Some of them got their grievances redressed the very day. For others, the Committee promised to send reply within a week’s time.
Some staff complained that their promotion was overlooked despite their eligibility.
All the complaints were registered in the computer and the reply provided was also noted down.
For the varsity students’ petition that the library should be kept for long hours, rather than closing it by the end of office hours at 5.30 pm, the V-C immediately ordered to keep it open from 8 am till 8 pm.
On other complaint, the V-C passed orders to set two air conditioners at the varsity Internet browsing centre.
The other petitions received during the first day include seeking pensions, increments and complaints from drivers about working long and extra hours.